Invited presentations and workshops make me feel honoured and fancy, and I absolutely want to hear from you if you’d like me to come speak. Email with the deets.

Recent Workshop, Class, & Presentation Feedback

Making UX Work for Your Library (When You’ve Got No Budget):

“Very funny and very informative. Just the right length too. Distilled some very complex ideas and mould-breaking into a simple, easy-to-implement toolkit.”

“We’ve spent the last few weeks thinking about how we are going to incorporate UX testing into our new website design (without a UX librarian!) and your resources have been a big help!”

Feedback for Analyze This! Coding Qualitative Data (facilitated and developed in partnership with Shailoo Bedhi):

“amazing presentation- exercises were on point and super helpful. this was by far my favourite session!”

“Really good introduction to coding. The activities bolstered my confidence that I could actually do qualitative coding.”

“Very interesting, useful, and well-run. I appreciated the amount of time dedicated to hands-on practice. “

Recent Presentations, Classes, & Workshops

Organizing Online Information

Webinar delivered at the University of Manitoba. 32 registrants, 23 participants.

Making Games and Online Interactive Content

Web course delivered with ALA LITA. Four online lectures of one hour each, with associated time for discussion moderation and exercise feedback for participants.

Using Games to Teach Library Concepts

Presented at OLA Super Conference 2019, 75 minute session.

Holistically Evaluating a Room Booking Service’s Transition from Online Booking to In-Person Access

Presented via Livestream at ARL Assessment Conference 2018, 20 minute session.


Presented at Access 2018, 20 minute session.

Making UX Work for Your Library (When You’ve Got No Budget)

Presented at OLA Super Conference 2018, 75 minute session. Received average ratings of 4.7 out of 5 stars for audience engagement, and 4.5 out of 5 stars for providing material/information that attendees will use in their workplace.

Analyze This! Coding Qualitative Data 

Facilitated with Shailoo Bedhi. 87% of participants rated this session as excellent in quality (5 on a 5 point scale), 83% as meeting all of their expectations for content covered (again, 5 on a 5 point scale).

The UX of Online Help 

Presented initially at Access 2017 in Saskatoon – presented again in expanded form by invitation to University of Victoria Libraries staff.

Education Institute Webinar – Library Space and Signage Evaluation

Facilitated with Carla Epp.

Students in Space

Presented at C-EBLIP 2015.

Staff as Users: Designing an Evidence Based Staff Intranet

Winner of EBLIP 2015’s Delegate’s Choice Award for Best Presentation.