CV Clickable Directory
Formal Education | Professional Experience | Professional Service | Editorial & Writing Positions | Awards Received | Grants Awarded | Publications | Presentations | Courses Delivered | Recent Professional Development
Formal Education
- Master of Library and Information Science
- The University of Western Ontario, London, ON (2013)
- Incl. coursework in Human Computer Interaction, Usability
- B.A. (Hons)
- The University of Western Ontario, London, ON (2011)
- Honours Specialization in English Language & Literature
- Incl. coursework in Computer Science, History
Professional Experience
User Experience Librarian
Discovery & Delivery Services
University of Manitoba Libraries
University of Manitoba
March 2014-Present
- performs, designs, analyzes, and communicates the results of usability and UX assessments
- serves as consultant for other departments/librarians wishing to develop in-house assessments or assessment skills
- develops and maintains design of public and intranet web sites
- serves on a number of libraries and university-wide committees and working groups
Reference Technician
Research and Data Services
Library and Media Services
Fanshawe College
November 2013-March 2014
- provided reference services to students and faculty members
- conducted analysis of potential menu structures for in-house stats tracking program and created mock-ups of layouts optimized for staff UX
Research Assistant
The Faculty of Information and Media Studies
The University of Western Ontario
January 2013-October 2013
- supporting faculty research by conducting privacy tests on consumer health websites
- recording, arranging, and summarizing data
GRC Student Assistant
The Faculty of Information and Media Studies
The Graduate Resource Centre
The University of Western Ontario
January 2013-August 2013
- built a new FIMS GRC website using WordPress templates and CSS, HTML, PHP, etc.
- built website mockups and components in Adobe Creative Suite
- repaired and maintained GRC website features, using XML, CSS, HTML, PHP
- conducted research and planning for potential website content management systems, hosting, and additional web features (live chat, streaming video, etc.)
- conducted social media polls, promotions, and outreach
- web usability and user experience testing and design for GRC online features
- provided reference services to graduate students and faculty members
Virtual Reference Intern
OCUL Scholar’s Portal
September 2012-April 2014
- provided virtual academic reference services to patrons of post-secondary institutions across Ontario and multi-tasked to serve patrons from multiple institutions at once, using personal knowledge of their unique resources
Co-op Information Technology Associate
FIMS Computing Services
The Faculty of Information and Media Studies
The University of Western Ontario
September 2012-December 2012
- using Adobe Creative Suite, created print and electronic promotional materials, help sheets, and documentation for departmental procedures
- developed and implemented a communications plan, identified departmental objectives, and prepared, administered, and analyzed user surveys
- developed communications templates, help sheets, and forms
- facilitated video conferencing and large-scale presentations
- liaised with graduate students, faculty, and staff to monitor their technological needs
- provided individual troubleshooting and instruction
- developed mock-ups for several logo and website redesigns
Children & Teen Librarian Co-op
Kingston Frontenac Public Library
May 2012-August 2012
- created, implemented, and supervised children’s, teen, and family programming
- created promotional and outreach materials, including YouTube book-talk videos, Facebook materials, and a press release
- assisted librarians with collection development, including the selection of new materials, ordering, weeding, and preparing a response to challenged items
- delivered and assisted in delivering staff training sessions on readers’ advisory work, including video game advisory
- created staff training videos
- provided reference services for patrons through both desk shifts and a virtual service
Work Study Assistant
Pride Library
The University of Western Ontario
Jan 2012-March 2012
- staffed the reference desk and assisted patrons of the Pride Library
- indexed the Closet Collection, a historical collection of gay pulp fiction requiring the development of a new thesaurus through subject indexing
Casual Library Assistant
Western Archives and Research Collection Centre
Western Libraries
The University of Western Ontario
May 2010-Aug 2010
- data entry for the London Free Press Portrait Negatives and archival map cabinet subject index spreadsheets
- prepared the Smet and Norman comic book collections for archival storage
Casual Assistant
D.B. Weldon Library
Western Libraries
The University of Western Ontario
Oct 2008-April 2011
- shelved books, retrieved holds, monitored shelf organization
- monitored new additions to government publications, periodicals, microfiche and microfilm
- assisted patrons with computer use and item location
Professional Service
Member
University of Manitoba Faculty Association Gender Solidarity Working Group
October 2018 – Present
- Reviews UMFA policies/procedures to address gender-based inequalities and increase support for members experiencing sexual or gender-based harassment
Marketing and Website Committee Vice Chair
WILU 2019
July 2018 – July 2019
Arranged and maintained conference web hosting, installed necessary software, and collaborated with Chair to develop and design the conference website.
Member
University of Manitoba Faculty Association Executive Council
March 2018 – Present
- Attends executive council meetings bi-weekly, reviews and votes on association grievances and activities.
- Reviews legal opinions and financial decisions with fellow council members.
Delegate – Representing the University of Manitoba Faculty Association
Winnipeg Labour Council
March 2018 – Present
- Attends Winnipeg Labour Council meetings and votes on Labour Council positions and activities
- Assists with Winnipeg Labour Council activities, including interviewing municipal election candidates for potential WLC endorsement
Programming Committee Co-Chair
Canadian Association of Research Libraries Canadian Library Assessment Workshop Programming Committee
January 2017 – Present
- Sets program committee meeting agendas and organizes contact with presenters.
- Runs program committee meetings and provides guidance and support to program committee work.
- Reports back to CARL Continuing Education Committee.
Working Group Member
Canadian Association of Research Libraries (CARL) Continuing Education Working Group
December 2016 – Present
- Recommends to the CARL Assessment Committee areas for training/education and appropriate formats.
- Creates additional working groups and training materials on the direction of the CARL Assessment Committee.
- Explore the use of assessment tools and related training needs in libraries.
Member
University of Manitoba Faculty Association Communications Committee
June 2016 – Present
- Develops, edits, and reviews UMFA communications in conjunction with the UMFA Communications Officer.
Elected Representative
University of Manitoba Faculty Association Board of Representatives
May 2016 – Present
- Attends board of representatives meetings to provide Fort Garry librarians’ input into union activity
- Acts as first point of contact for member questions and concerns in my constituency
- Assists with union registration and promotional activities
- Organizes calls for promotion and search committee positions, runs necessary elections for those positions, and organizes librarians meeting in committee to discuss union concerns and prepare proposals
Website Coordinator
Manitoba Libraries Conference
Winnipeg, Manitoba
September 2015 – June 2018
- develops and updates conference website, conference planning committee emails, and internal documents
- develops paypal invoices and registration forms
- processes and administers online billing in conjunction with the Treasurer
Web Mistress
Manitoba Libraries Association
April 2016 – December 2016
- Maintained, updated, and designed the Manitoba Library Association website in conjunction with the Communications Director
- Maintained association email and server accounts
- Maintained and developed the web presence of the Manitoba Libraries Working Group
Session Convener
Manitoba Libraries Conference
Winnipeg, Manitoba
May 5-6 2016, May 31-June 1 2018
- convened and moderated sessions
Registration Desk Staffer
Manitoba Libraries Conference
Winnipeg, Manitoba
May 4, 2016
- Processed registrations and distributed information packages
Interim Vice President
Manitoba Libraries Association Executive Committee
January 2016 – April 2016
- served as a signing authority
- attended Executive meetings and voted on administrative concerns
- handled communications for the Manitoba Libraries Working Group
Web Mistress/Director at Large
Manitoba Libraries Association Executive Committee
September 2014 – January 2016
- maintained, updated, and designed the Manitoba Library Association Drupal-based website in conjunction with the Communications Director
- attended Executive meetings and votes on administrative concerns
- developed a searchable database of Manitoban Public and Academic Libraries
- developed a website for the Manitoba Libraries Conference
Panel Moderator
FIMS GradCon 2013
The University of Western Ontario
London, Ontario
October 5, 2013
- moderated five sessions, including keynote address
Advisory Chair
FIMS Graduate Conference Planning Committee
FIMS Student Leaders Organization
The University of Western Ontario
March 2013 – October 2013
- developed funding proposal and budget
- developed and delivered print promotional materials
- created digital marketing materials, including video and social media
- visited classrooms and program coordinators to promote call for papers
Student-to-CLA Representative
Canadian Library Association 2013 National Conference and Tradeshow
Winnipeg, Manitoba
May 29 – June 1, 2013
- attended CLA functions & counted meeting votes
Editorial & Writing Positions
Peer Reviewer
Weave: Journal of Library User Experience
June 2018 – Present
- contributes peer review of articles in a double-blind review process.
Evidence Summary Writer
Evidence Based Library and Information Practice
April 2016 – Present
- created critical appraisal syntheses of assigned research articles
- renewed for a second term on basis of first term performance
Assistant Editor
Manitoba Libraries (Semi-Annual Journal Publication)
Manitoba Libraries Association
May 2014 – December 2016
- performed editorial duties, including material selection for publication, communicating with contributors, and copy editing
- designed issue layouts in conjunction with editor-in-chief
Awards Received
Best of How-To Instruction Films- ARLIE
Association of Research Libraries Film Festival 2018
Short video scripted by me, animated by Justin Fuhr
April 2018
Delegates’ Choice Award, Best Paper Presentation
EBLIP 8 Conference
Evidence Based Librarianship and Information Practice Conference
July 2015
The Spirit of Librarianship Award
The Faculty of Information and Media Studies
The University of Western Ontario
August 2013
Student-to-CLA Award
The Faculty of Information and Media Studies
The University of Western Ontario / The Canadian Library Association
Grants Awarded
SSHRC Institutional Grant – International Travel
Amount awarded: $1500
SIG Fund at the University of Manitoba
Publications*
Forthcoming
Warren, R. (2019). Scaling a project up or down to meet research needs In L. A. Fullington, B. K. West, & F. Albarillo (Eds.), Becoming a practitioner-researcher: A practical guide for information professionals. ACRL.
Peer Reviewed
Warren, R. (2018). Low Levels of Teacher Information Literacy Awareness and Collaboration Between Librarians and Teachers in Information Literacy Instruction. Evidence Based Library and Information Practice, 13(3), 88-90.
Warren, R. (2018). A Mapping Review of Poster Presentation Publications Across Time and Academic Disciplines. Evidence Based Library and Information Practice, 13(1), 33-35.
Warren, R. (2017). Usability Study Identifies Vocabulary, Facets, and Education as Primary Primo Discovery System Interface Problems. Evidence Based Library and Information Practice, 12(3), 177-179.
Warren, R. (2017). Usage Volume and Trends Indicate Academic Library Online Learning Objects and Tutorials Are Being Used. Evidence Based Library and Information Practice, 12(1), 119-121
Warren, R. (2016). Parents of Young Children Select Picture Books Based on Information Not Found in Bibliographic Records. Evidence Based Library & Information Practice, 11(3)
Epp, C. & Warren, R. (2016). Library Space and Signage Evaluation: What Does Your User See? Partnership: The Canadian Journal of Library and Information Practice and Research, 11(1)
Non-Peer Reviewed
Epp, C. & Warren, R. (2017). Library Space and Signage Assessments: What Does Your User See? Doody’s Core Titles 2016 May 2017 Newsletter.
- Featured Article, significantly adapted from Warren, Ruby, & Carla Epp. “Library Space and Kindness Audits: What does your user see?” Partnership: The Canadian Journal of Library and Information Practice and Research [Online], 11.1 (2016): 1-23.
Lavallee, R. (2014). How to influence change as a new professional: Without causing institutional panic. Feliciter, 60(5)
Lavallee, R. (2013). Marketing in libraryland (Session E5). Feliciter, CLA Conference Issue.
Brown, H., Fisher, G., Graham, G., Kreiter, E., Lavallee, R., Sirett, K., Soukhodolskaia, A., & Stryde, S. (2013). Shared Reflection by the Students to CLA 2013. Feliciter, CLA Conference Issue.
*surname changed from Lavallee to Warren January 2015.
Conference Presentations
Using Games to Teach Library Concepts
Ontario Library Association Super Conference 2019
Toronto, Ontario
January 31, 2019
Holistically Evaluating a Room Booking Service’s Transition from Online Booking to In-Person Access
Library Assessment Conference
Houston, Texas
December 7, 2018
Game on!!! Building Interactive Educational Fiction
Access Conference
Hamilton, Ontario
October 10, 2018
Making UX Work for Your Library (When You’ve Got No Budget)
Ontario Library Association Super Conference 2018
Toronto, Ontario
February 2, 2018
Lightning Talk – Gamifying Information Literacy
University of Manitoba Libraries’ Research Symposium
Winnipeg, Manitoba
November 24, 2017
Invited Workshop Presentation – Analyze This! Coding Qualitative Data
With Shailoo Bedi
Canadian Libraries Assessment Workshop 2017
Victoria, British Columbia
October 27, 2017
- 87% of participants responding to post-workshop survey ranked workshop presentation quality as “Excellent”
- 83% of participants responding to post-workshop survey indicated this workshop met all their content expectations.
Invited Presentation – The UX of Online Help
University of Victoria
Victoria, British Columbia
October 25, 2017
Presentation – The UX of Online Help
Access Conference 2017
Saskatoon, Saskatchewan
Sept 29, 2017
Presentation – Library Space & Signage Evaluation
Manitoba Libraries Conference 2016
Winnipeg, Manitoba
May 5, 2016
- Highest pre-registered attendance for non-keynote sessions
Presentation – Students in Space – Mapping Student Behaviour
C-EBLIP Fall Symposium 2015: Librarians as Researchers
Saskatoon, Saskatchewan
October 13, 2015
Paper Presentation – Staff as Users: Designing an Evidence Based Intranet
Eighth International Evidence Based Librarianship & Information Practice Conference
Brisbane, Australia
July 6-8, 2015
- Winner: Delegates’ Choice Award, Best Paper Presentation
Lightning Talk – Students in Space
University of Manitoba Libraries’ Research Symposium
Winnipeg, Manitoba
May 7, 2015
Workshop Presentation – Tear Down and Go Beyond the Silos: the Case for Storing and Combining our Assessment Data
Educational Developers Caucus 2015
Winnipeg, Manitoba
February 11-13, 2015
Lightning Talk – Big Data in Libraries Assessment
University of Manitoba Big Data Workshop
Winnipeg, Manitoba
December 4, 2014
Poster Presentation – Going Public with the FIMS Graduate Resource Centre
FIMS GradCon 2013
The University of Western Ontario
London, Ontario
October 5, 2013
Courses Delivered
Making Games and Online Interactive Content
ALA LITA Web Course, February/March 2019
Four hour-long lectures/webinars, with accompanying exercises, moderated discussions, and feedback to participants.