Curriculum Vitae

CV Clickable Directory

Formal Education | Professional Experience | Professional Service | Editorial & Writing Positions | Awards Received | Grants Awarded | Publications | Presentations | Courses Delivered | Recent Professional Development

Formal Education

  • Master of Library and Information Science
    • The University of Western Ontario, London, ON (2013)
    • Incl. coursework in Human Computer Interaction, Usability
  • B.A. (Hons)
    • The University of Western Ontario, London, ON (2011)
    • Honours Specialization in English Language & Literature
    • Incl. coursework in Computer Science, History

Professional Experience

User Experience Librarian

Discovery & Delivery Services
University of Manitoba Libraries
University of Manitoba
March 2014-Present

  • performs, designs, analyzes, and communicates the results of usability and UX assessments
  • serves as consultant for other departments/librarians wishing to develop in-house assessments or assessment skills
  • develops and maintains design of public and intranet web sites
  • serves on a number of libraries and university-wide committees and working groups

Reference Technician

Research and Data Services

Library and Media Services

Fanshawe College

November 2013-March 2014

  • provided reference services to students and faculty members
  • conducted analysis of potential menu structures for in-house stats tracking program and created mock-ups of layouts optimized for staff UX

Research Assistant

The Faculty of Information and Media Studies

The University of Western Ontario

January 2013-October 2013

  • supporting faculty research by conducting privacy tests on consumer health websites
  • recording, arranging, and summarizing data

GRC Student Assistant

The Faculty of Information and Media Studies

The Graduate Resource Centre

The University of Western Ontario

January 2013-August 2013

  • built a new FIMS GRC website using WordPress templates and CSS, HTML, PHP, etc.
  • built website mockups and components in Adobe Creative Suite
  • repaired and maintained GRC website features, using XML, CSS, HTML, PHP
  • conducted research and planning for potential website content management systems, hosting, and additional web features (live chat, streaming video, etc.)
  • conducted social media polls, promotions, and outreach
  • web usability and user experience testing and design for GRC online features
  • provided reference services to graduate students and faculty members

Virtual Reference Intern

OCUL Scholar’s Portal

September 2012-April 2014

  • provided virtual academic reference services to patrons of post-secondary institutions across Ontario and multi-tasked to serve patrons from multiple institutions at once, using personal knowledge of their unique resources

Co-op Information Technology Associate

FIMS Computing Services

The Faculty of Information and Media Studies

The University of Western Ontario

September 2012-December 2012

  • using Adobe Creative Suite, created print and electronic promotional materials, help sheets, and documentation for departmental procedures
  • developed and implemented a communications plan, identified departmental objectives, and prepared, administered, and analyzed user surveys
  • developed communications templates, help sheets, and forms
  • facilitated video conferencing and large-scale presentations
  • liaised with graduate students, faculty, and staff to monitor their technological needs
  • provided individual troubleshooting and instruction
  • developed mock-ups for several logo and website redesigns

Children & Teen Librarian Co-op

Kingston Frontenac Public Library

May 2012-August 2012

  • created, implemented, and supervised children’s, teen, and family programming
  • created promotional and outreach materials, including YouTube book-talk videos, Facebook materials, and a press release
  • assisted librarians with collection development, including the selection of new materials, ordering, weeding, and preparing a response to challenged items
  • delivered and assisted in delivering staff training sessions on readers’ advisory work, including video game advisory
  • created staff training videos
  • provided reference services for patrons through both desk shifts and a virtual service

Work Study Assistant

Pride Library

The University of Western Ontario

Jan 2012-March 2012

  • staffed the reference desk and assisted patrons of the Pride Library
  • indexed the Closet Collection, a historical collection of gay pulp fiction requiring the development of a new thesaurus through subject indexing

Casual Library Assistant

Western Archives and Research Collection Centre

Western Libraries

The University of Western Ontario

May 2010-Aug 2010

  • data entry for the London Free Press Portrait Negatives and archival map cabinet subject index spreadsheets
  • prepared the Smet and Norman comic book collections for archival storage

Casual Assistant

D.B. Weldon Library

Western Libraries

The University of Western Ontario

Oct 2008-April 2011

  • shelved books, retrieved holds, monitored shelf organization
  • monitored new additions to government publications, periodicals, microfiche and microfilm
  • assisted patrons with computer use and item location

Professional Service

Member

University of Manitoba Faculty Association Gender Solidarity Working Group

October 2018 – Present

  • Reviews UMFA policies/procedures to address gender-based inequalities and increase support for members experiencing sexual or gender-based harassment

Marketing and Website Committee Vice Chair

WILU 2019
July 2018 – July 2019
Arranged and maintained conference web hosting, installed necessary software, and collaborated with Chair to develop and design the conference website.

Member

University of Manitoba Faculty Association Executive Council

March 2018 – Present

  • Attends executive council meetings bi-weekly, reviews and votes on association grievances and activities.
  • Reviews legal opinions and financial decisions with fellow council members.

Delegate – Representing the University of Manitoba Faculty Association

Winnipeg Labour Council

March 2018 – Present

  • Attends Winnipeg Labour Council meetings and votes on Labour Council positions and activities
  • Assists with Winnipeg Labour Council activities, including interviewing municipal election candidates for potential WLC endorsement

Programming Committee Co-Chair

Canadian Association of Research Libraries Canadian Library Assessment Workshop Programming Committee

January 2017 – Present

  • Sets program committee meeting agendas and organizes contact with presenters.
  • Runs program committee meetings and provides guidance and support to program committee work.
  • Reports back to CARL Continuing Education Committee.

Working Group Member

Canadian Association of Research Libraries (CARL) Continuing Education Working Group
December 2016 – Present

  • Recommends to the CARL Assessment Committee areas for training/education and appropriate formats.
  • Creates additional working groups and training materials on the direction of the CARL Assessment Committee.
  • Explore the use of assessment tools and related training needs in libraries.

Member

University of Manitoba Faculty Association Communications Committee

June 2016 – Present

  • Develops, edits, and reviews UMFA communications in conjunction with the UMFA Communications Officer.

Elected Representative

University of Manitoba Faculty Association Board of Representatives

May 2016 – Present

  • Attends board of representatives meetings to provide Fort Garry librarians’ input into union activity
  • Acts as first point of contact for member questions and concerns in my constituency
  • Assists with union registration and promotional activities
  • Organizes calls for promotion and search committee positions, runs necessary elections for those positions, and organizes librarians meeting in committee to discuss union concerns and prepare proposals

Website Coordinator

Manitoba Libraries Conference

Winnipeg, Manitoba

September 2015 – June 2018

  • develops and updates conference website, conference planning committee emails, and internal documents
  • develops paypal invoices and registration forms
  • processes and administers online billing in conjunction with the Treasurer

Web Mistress

Manitoba Libraries Association

April 2016 – December 2016

  • Maintained, updated, and designed the Manitoba Library Association website in conjunction with the Communications Director
  • Maintained association email and server accounts
  • Maintained and developed the web presence of the Manitoba Libraries Working Group

Session Convener

Manitoba Libraries Conference

Winnipeg, Manitoba

May 5-6 2016, May 31-June 1 2018

  • convened and moderated sessions

Registration Desk Staffer

Manitoba Libraries Conference

Winnipeg, Manitoba

May 4, 2016

  • Processed registrations and distributed information packages

Interim Vice President

Manitoba Libraries Association Executive Committee

January 2016 – April 2016

  • served as a signing authority
  • attended Executive meetings and voted on administrative concerns
  • handled communications for the Manitoba Libraries Working Group 

Web Mistress/Director at Large

Manitoba Libraries Association Executive Committee

September 2014 – January 2016

  • maintained, updated, and designed the Manitoba Library Association Drupal-based website in conjunction with the Communications Director
  • attended Executive meetings and votes on administrative concerns
  • developed a searchable database of Manitoban Public and Academic Libraries
  • developed a website for the Manitoba Libraries Conference

Panel Moderator

FIMS GradCon 2013

The University of Western Ontario

London, Ontario

October 5, 2013

  • moderated five sessions, including keynote address

Advisory Chair

FIMS Graduate Conference Planning Committee

FIMS Student Leaders Organization

The University of Western Ontario

March 2013 – October 2013

  • developed funding proposal and budget
  • developed and delivered print promotional materials
  • created digital marketing materials, including video and social media
  • visited classrooms and program coordinators to promote call for papers

Student-to-CLA Representative

Canadian Library Association 2013 National Conference and Tradeshow

Winnipeg, Manitoba

May 29 – June 1, 2013

  • attended CLA functions & counted meeting votes

Editorial & Writing Positions

Peer Reviewer

Weave: Journal of Library User Experience

June 2018 – Present

  • contributes peer review of articles in a double-blind review process.

Evidence Summary Writer

Evidence Based Library and Information Practice

April 2016 – Present

  • created critical appraisal syntheses of assigned research articles
  • renewed for a second term on basis of first term performance

Assistant Editor

Manitoba Libraries (Semi-Annual Journal Publication)

Manitoba Libraries Association

May 2014 – December 2016

  • performed editorial duties, including material selection for publication, communicating with contributors, and copy editing
  • designed issue layouts in conjunction with editor-in-chief

Awards Received

Best of How-To Instruction Films- ARLIE

Association of Research Libraries Film Festival 2018

Short video scripted by me, animated by Justin Fuhr

April 2018

Delegates’ Choice Award, Best Paper Presentation

EBLIP 8 Conference

Evidence Based Librarianship and Information Practice Conference

July 2015

The Spirit of Librarianship Award

The Faculty of Information and Media Studies

The University of Western Ontario

August 2013

Student-to-CLA Award

The Faculty of Information and Media Studies

The University of Western Ontario / The Canadian Library Association

May 2013

Grants Awarded

SSHRC Institutional Grant – International Travel

Amount awarded: $1500

SIG Fund at the University of Manitoba

April 2015 – March 2016

Publications*

Forthcoming

Warren, R. (2019). Scaling a project up or down to meet research needs In L. A. Fullington, B. K. West, & F. Albarillo (Eds.), Becoming a practitioner-researcher: A practical guide for information professionals. ACRL.

Peer Reviewed

Warren, R. (2018). Low Levels of Teacher Information Literacy Awareness and Collaboration Between Librarians and Teachers in Information Literacy Instruction. Evidence Based Library and Information Practice13(3), 88-90.

Warren, R. (2018). A Mapping Review of Poster Presentation Publications Across Time and Academic Disciplines. Evidence Based Library and Information Practice, 13(1), 33-35.

Warren, R. (2017). Usability Study Identifies Vocabulary, Facets, and Education as Primary Primo Discovery System Interface Problems. Evidence Based Library and Information Practice, 12(3), 177-179.

Warren, R. (2017). Usage Volume and Trends Indicate Academic Library Online Learning Objects and Tutorials Are Being Used. Evidence Based Library and Information Practice, 12(1), 119-121

Warren, R. (2016). Parents of Young Children Select Picture Books Based on Information Not Found in Bibliographic Records. Evidence Based Library & Information Practice, 11(3)

Epp, C. & Warren, R. (2016). Library Space and Signage Evaluation: What Does Your User See? Partnership: The Canadian Journal of Library and Information Practice and Research, 11(1)

Non-Peer Reviewed

Epp, C. & Warren, R. (2017). Library Space and Signage Assessments: What Does Your User See? Doody’s Core Titles 2016 May 2017 Newsletter.

  • Featured Article, significantly adapted from Warren, Ruby, & Carla Epp. “Library Space and Kindness Audits: What does your user see?” Partnership: The Canadian Journal of Library and Information Practice and Research [Online], 11.1 (2016): 1-23.

Lavallee, R. (2014). How to influence change as a new professional: Without causing institutional panic. Feliciter, 60(5)

Lavallee, R. (2013). Marketing in libraryland (Session E5). Feliciter, CLA Conference Issue.

Brown, H., Fisher, G., Graham, G., Kreiter, E., Lavallee, R., Sirett, K., Soukhodolskaia, A., & Stryde, S. (2013). Shared Reflection by the Students to CLA 2013. Feliciter, CLA Conference Issue.

*surname changed from Lavallee to Warren January 2015.

Conference Presentations

Using Games to Teach Library Concepts

Ontario Library Association Super Conference 2019

Toronto, Ontario

January 31, 2019

Holistically Evaluating a Room Booking Service’s Transition from Online Booking to In-Person Access

Library Assessment Conference

Houston, Texas

December 7, 2018

Game on!!! Building Interactive Educational Fiction

Access Conference

Hamilton, Ontario

October 10, 2018

Making UX Work for Your Library (When You’ve Got No Budget)

Ontario Library Association Super Conference 2018

Toronto, Ontario

February 2, 2018

Lightning Talk – Gamifying Information Literacy

University of Manitoba Libraries’ Research Symposium

Winnipeg, Manitoba

November 24, 2017

Invited Workshop Presentation – Analyze This! Coding Qualitative Data

With Shailoo Bedi

Canadian Libraries Assessment Workshop 2017

Victoria, British Columbia

October 27, 2017

  • 87% of participants responding to post-workshop survey ranked workshop presentation quality as “Excellent”
  • 83% of participants responding to post-workshop survey indicated this workshop met all their content expectations.

Invited Presentation – The UX of Online Help

University of Victoria

Victoria, British Columbia

October 25, 2017

Presentation – The UX of Online Help

Access Conference 2017

Saskatoon, Saskatchewan

Sept 29, 2017

Presentation – Library Space & Signage Evaluation

Manitoba Libraries Conference 2016

Winnipeg, Manitoba

May 5, 2016

  • Highest pre-registered attendance for non-keynote sessions

Presentation – Students in Space – Mapping Student Behaviour

C-EBLIP Fall Symposium 2015: Librarians as Researchers

Saskatoon, Saskatchewan

October 13, 2015

Paper Presentation – Staff as Users: Designing an Evidence Based Intranet

Eighth International Evidence Based Librarianship & Information Practice Conference

Brisbane, Australia

July 6-8, 2015

  • Winner: Delegates’ Choice Award, Best Paper Presentation

Lightning Talk – Students in Space

University of Manitoba Libraries’ Research Symposium

Winnipeg, Manitoba

May 7, 2015

Workshop Presentation – Tear Down and Go Beyond the Silos: the Case for Storing and Combining our Assessment Data

Educational Developers Caucus 2015

Winnipeg, Manitoba

February 11-13, 2015

Lightning Talk – Big Data in Libraries Assessment

University of Manitoba Big Data Workshop

Winnipeg, Manitoba

December 4, 2014

Poster Presentation – Going Public with the FIMS Graduate Resource Centre

FIMS GradCon 2013

The University of Western Ontario

London, Ontario

October 5, 2013

Courses Delivered

Making Games and Online Interactive Content

ALA LITA Web Course, February/March 2019

Four hour-long lectures/webinars, with accompanying exercises, moderated discussions, and feedback to participants.

Recent Professional Development

Librarian Research Institute 2018
Front End Web Application Development (Intensive) – Codecademy
Responsive Design – Codecademy
Data Scientist’s Toolbox – Coursera
Programming in R – Coursera
New Assessment Professional Seminar – ARL
Questionnaire Design – Coursera
Faculty Teaching & Learning Workshop – University of Manitoba